We’re now automatically ticking Domain.com.au on residential sale listings in MyDesktop, when we can see that it would be $0 on Domain.

Wondering what this all means for you? Check out our Q & A’s below.

If you still can’t find your answer, email us on support@mydesktop.com.au


What does this mean for me?

When you go to list a property inside MyDesktop, we’ll check to see if the listing cost would be $0.00 on Domain. If it is, we’ll automatically tick the Domain box for that listing to be sent to ‘domain.com.au‘.

If you don’t want this to happen, just un-check the Domain box prior to clicking ‘save’ on the property card, to prevent that listing from being sent to ‘domain.com.au’.

If you have a paid Domain subscription, there’ll be no change to the way we handle your domain.com.au listings.

Why the change?

We’re always looking for ways to help you maximise your listing visibility. Automatically uploading your free listings to Domain will give you more exposure while giving Domain visitors a better chance of finding properties they love.

Will this impact other portals?

Nope, this functionality only applies to domain.com.au.

What’s the catch?

There isn’t one. We’ll only automatically tick the listing for Domain if it’s going to be free, and only at the time of listing.

I don’t use the Domain portal, will my listings be sent to Domain?

No. If you don’t have the Domain portal enabled for your office, then this change will not impact you.

Will “Off-market”, and “Not currently listed”, or “Internal Marketing” properties also be sent?

No. Properties will only be considered at the point of ‘Listing’, and only if they are being sent to public portals.

When will Domain be auto-ticked?

MyDesktop will automatically tick ‘domain.com.au’ when we can see that the following applies:

  • The MyDesktop account is based in Australia
  • The property is a sale, at the start of its lifecycle
  • ‘This listing is public’ is checked
  • domain.com.au‘ is a selectable portal
  • We can see that the listing would be $0 on Domain

How do you know when a listing is public?

We’ve built an extra checkbox into the property card, allowing users to state whether a listing is public or not:

Only when the ‘This listing is public’ checkbox is ticked, will the ‘Visibility’ section open up and show the portal list.

Is this going to automatically send my listing to Domain?

No. Although the system will auto-tick ‘domain.com.au’ if all the circumstances are right (see above), we won’t ever send this listing to Domain for you without your say so.

Like with any changes made to a property card, you will still need to click ‘save’ for this to send through.


How often does this auto-tick function occur for the property?

The auto-tick will only run at the point of each new lifecycle of the listing.

When will my property not auto-tick ‘domain.com.au’?

The listing will not send to Domain when the following occurs:

  • If the property card isn’t at the start of its lifecycle, OR
  • If the user has stated that the property isn’t their listing, or isn’t public (via the relevant check boxes), OR
  • If the user has chosen to untick ‘domain.com.au’ before saving the listing, OR
  • The office has requested that the auto-tick functionality to Domain is switched off for the account entirely

How do I know that a property won’t get re-checked for Domain?

The auto-tick only runs once, at the point of each new lifecycle of the listing.

If a listing that has been auto-ticked by MyDesktop is then unticked by the user, we’ll make sure that it doesn’t get re-ticked automatically for the rest of that property’s lifecycle.

How will I know that the listing is free on Domain?

We’ll show a message next to the ‘domain.com.au’ portal advising that this particular listing will cost $0 on Domain. Easy!

Why has the ‘Internal Marketing’ checkbox moved?

The ‘Internal Marketing’ checkbox remains in the ‘Visibility’ section, however it’s been moved from being in the actual portal list.

This is because an agent may wish to have the property appear on their own internal marketing, even if it isn’t a publicly listed property.

If the ‘This listing is public’ checkbox hides the portal list when unticked, it’s important that the agent can retain access to the ‘Internal Marketing’ checkbox.

How do I opt out of MyDesktop’s auto-tick for Domain altogether?

Not keen on making sure that all your free Domain listings are ticked to be sent through?

No problems, simply contact our friendly support team at support@mydesktop.com.au, requesting to switch this off.

We’d love your feedback too, so please let us know why you’re keen to opt out.